Thank you for shopping at the Bennington Museum Store, we appreciate your support with purchases made through our store.

We want all our customers to be satisfied with our services, if for any reason you are not satisfied, please use the contact information below and we will be happy to help and resolve any concerns you have.

Returns

You have 30 calendar days to return an item from the date you received it. Received dates are determined by the tracking information’s date of delivery.

To be Eligible for a return you must:

• The item must be unused and in the condition you received it.
• Item needs to still have all of its packaging and contents that were shipping with the item.
• Proof of purchase, we need the receipt that came with your package. If you have misplaced your receipt please call or email us.

Refunds

Once we have received your item, we will inspect it and notify you that we have received the item. After we inspect your package we will immediately update you with the status of your refund.

If your return is approved, we will initiate a complete refund to your credit card or to the original payment method.

You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying your own shipping costs for returning your item.

If an item has arrived damaged, we will not require you to pay for return shipping and we will send you a replacement or for a full refund.

Shipping Standard

We at the Bennington Museum Store hold our shipping to a very high standard. Each and every package is carefully and securely packaged to insure your purchased arrives exactly the same as it departed.

We pride ourselves on insuring that your items arrive to you in perfect condition. If you have a package that arrives damages from impact or water we may ask that you take a picture of the packages condition upon arrival so we can ensure it never happens again.

Contact Us

If you have any questions about our return policy or on how to return an item please contact us.

Phone: 802-447-1571 ext. 0

Email: shop@benningtonmuseum.org